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Terms and Conditions

Terms and Conditions – SMS Messaging

Custom Select Insurance

Last updated: December 2025

By accessing this website or communicating with Custom Select Insurance (“we,” “us,” or “our”), you agree to the following Terms and Conditions. These Terms apply to all website visitors, clients, and individuals who communicate with us, including via SMS/text messaging.

SMS/Text Messaging Terms

By providing your mobile phone number and opting in, you agree to receive SMS/text messages from Custom Select Insurance. These messages may include:

  • • Insurance quotes and follow-ups
  • • Policy information and updates
  • • Requests for documentation
  • • Appointment scheduling and reminders
  • • Customer service communications

Message frequency varies based on your interactions with us.

Message and data rates may apply.

Consent to receive SMS/text messages is not a condition of purchasing insurance.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you re-opt in.

For assistance, you may reply HELP or contact us using the information provided below.

Information Sharing

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share information only with:

  • Regulatory or legal authorities when required by law
  • Service providers and subcontractors who assist in providing support services, such as customer service, CRM systems, or messaging platforms

All service providers are required to maintain confidentiality and data security.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Acceptable Use

You agree to use our website and communication channels for lawful purposes only. You may not use SMS messaging or our website to transmit unlawful, abusive, or disruptive content.

Disclaimer

Custom Select Insurance provides insurance information and services but does not guarantee coverage, pricing, or policy approval. All insurance products are subject to underwriting guidelines and carrier approval.

Limitation of Liability

Custom Select Insurance is not liable for any damages arising from the use of this website or SMS communications, including delays, interruptions, or message delivery failures outside of our control.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have questions about these Terms and Conditions or our SMS practices, please contact us:

Custom Select Insurance

Website: https://www.customselectins.com
Email: Jtuttle@customselectins.com
Phone: 480-864-9422